Know what must go. Control what gets deleted. Prove what happened.
Retention rules, data subject requests and legal holds for Dynamics 365 – with deletion only after an approval and a verified proof at the end. Inside your tenant.
Data in Dynamics 365 doesn't expire – it piles up. Retention Desk decides what may go, protects what must stay, and proves what happened. Directly in your system, without Excel and without a consulting project.
Delete the right data – and prove it.
Less manual work. No guesswork. Full control and proof inside the system.
Works – until the auditor asks.
Better – but not built for requests and proof.
The controlled way to delete.
Retention Desk turns deletion from a risky manual job into a controlled process with rules, approvals and proof.
Access, erasure, rectification, restriction and objection – with deadlines per law.
Impact analysis shows what a run touches – before anything changes.
Holds block deletion on the server – also bulk deletes and cascades.
Every place read back – records, notes, audit history and Data Log.
Discovery reads metadata and finds every table with personal data.
An active contract keeps data – restricted instead of deleted, until it ends.
Controlled. Verified. Compliant.
Everything runs in your own Dataverse tenant. Finding needs no configuration – deleting always needs a decision.
Discovery reads metadata and detects every table with personal data, also custom tables and relationships. The person search finds everything that belongs to a person.
Rules, country profiles, retention reasons and minimum periods decide what may go. Legal holds always win. Impact analysis and four-eyes approval come before every run.
Runs anonymise or delete in resumable batches. Afterwards every place is read back – including the audit history – and recorded in a numbered proof.
Per active user – monthly or yearly (yearly = 10 months)
| Plan | Users | Per user / month | Per user / year |
|---|---|---|---|
| Starter | 25 – 50 (minimum 25) | $4.00 | $40.00 |
| Team | 51 – 250 | $3.30 | $33.00 |
| Business | 251 – 500 | $2.70 | $27.00 |
| Corporate | 501 – 1,000 | $2.25 | $22.50 |
| Enterprise | more than 1,000 | $1.90 | $19.00 |
Every plan starts with a free first month. Prices in local currency on Microsoft AppSource. Group-wide agreements as a private offer.
Bulk delete removes records per table. Retention Desk adds what is missing for data protection: requests with deadlines, legal holds and retention reasons, impact analysis, four-eyes approval, cleanup of the audit history and a verified proof.
Never without a decision. Records are anonymised or deleted only after an approval or by rules you have approved, and legal holds and minimum periods always win.
Retention Desk removes the audit entries of exactly the records concerned – including the entry of the deletion itself – and checks the result again.
Backups, Synapse Link copies, exported files and external systems are outside what the app can check. The proof names them, so nobody claims more than was verified.
No. Requests, rules and proofs stay in your Dataverse. AI is optional and uses your own key; without AI nothing leaves the tenant.
No. They are templates that help you start. You check and adapt them to your organisation.
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